Destination Charges (as Customs & Import Duty etc.) will be paid by Customers - if any apply. Return - it will be accepted only customer will get item in damage condition or wrong item. Please contact us if you have any issue regarding product, delivery, services before leaving negative feedback. We will do our best to resolve that matter mostly on buyer's favor with mutual understanding. If you satisfied with our product, delivery, services then kindly leave positive feedback as 5 star rating. Your feedback is most valuable for us to improve our services & business. Thanks for your First order with us to supporting small and skilled Craftsman. Buyer are responsible for customs fees. All time ship from India. Some countries will charge the buyer duties or taxes on international at the po.